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Adrià García
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Activation and orchestration

Audience

Set of profiles under a shared definition

An audience is a set of profiles that share attributes or behaviour. In AEP it can come from a segment definition, an external upload or Federated Audience Composition.

When it applies
It is the unit that destinations, journeys and personalisation consume. It fits when several channels have to act on the same population under the same rule.
What it is confused with
The definition and the audience are not the same thing. The rule is evaluated in batch, in streaming or on the edge, and each method sees profile changes with a different delay.
Architecture consequence
The count depends on the merge policy and the evaluation method. Before comparing figures across teams, check which policy and which evaluation each audience uses.

Related concepts

Related patterns