Greenfield Real-Time CDP implementation in insurance
View the project →- The problem
- The insurer had no CDP. Historical data and real-time events needed to feed app personalisation through AEP and AJO. The first step was an MVP that could move into production and support further use cases.
- What I did
- I defined the architecture and led implementation from MVP to production readiness, deciding which data belonged in Profile and which in the data lake.
- Result
- Duplicate profiles created by events and loads from legacy systems dropped by around 30%.